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Anyone may file a complaint with Eixsys Healthcare System Compliance Officer against a Physician, or any volunteer. Complaints may also be filed regarding the clinic location.
A complaint must be submitted in writing through the Secure Complaint Form, or you may mail in your complaint to:
Attention: Compliance OfficerIf we lack sufficient evidence of a violation then we will close the investigation and notify you. If the investigation establishes that a practitioner violated the Act, the Board may order corrective actions or disciplinary action ranging from a written reprimand up to and including suspension or revocation. Fines may also be imposed, but the Board does not award any type of money damages for any injury to complainants.
Complainants are entitled to confidentiality and the Compliance Team will NOT reveal your status as a complainant without your written consent. Licensees do speculate about who the complainant is, and sometimes they are correct, but the Compliance Team will not disclose your identity as a complainant. Although you are entitled to confidentiality, you may not be anonymous. The Compliance Team must be able to identify and contact you about your complaint.